Are you struggling with a Nooie camera that refuses to cooperate? Say goodbye to frustration and hello to seamless camera operation with our expert troubleshooting tips, tailored exclusively for your Nooie camera woes.
Why Nooie Camera Not Connecting To Wifi?
Nooie camera connection failed? Don’t worry, because we’ve compiled a fix-it guide sheet for the most common connection problems.
Solve the problem of not being able to connect to wifi by checking the LED indicator on the Nooie camera and refer to the solution below.
The LED white light blinks slowly and never turns into a steady white light.
The white LED will blink slowly, indicating that the Nooie camera can’t connect to Wi-Fi.
- Make sure the Wi-Fi the camera is connected to is 2.4G, Nooie camera only supports 2.4G Wi-Fi.
- Make sure the wifi name and password do not contain special characters, sometimes the special characters make it impossible to connect.
- Close to the router, sometimes far away from the router, the wifi signal becomes weak resulting in no connection.
- Reboot the router, sometimes this is the easiest way to fix the problem.
- After checking the above, reset the camera and then reconnect.
Deeper fix:
Sometimes your technician can adjust the router, please contact your technician and check the following settings.
Ensure that the router has DHCP turned on.
Ensure that MAC address filtering is not enabled on the router.
Nooie cameras only support WPA2-PSK and AES encryption.
The LED will turn white and then red.
If the Nooie camera flashes the red and white LEDs, it means that the WiFi password you are using is incorrect.
- Reset the camera to reconnect
- Re-enter your WiFi password and make sure it is correct.
- Make sure your WiFi name and password do not contain special characters, Nooie only supports English, English symbols and numbers.
- Close to your router, sometimes the WiFi signal is weak, causing the password to be wrong.
The LED flashes white light and never turns into a steady white light.
This means that the Nooie camera is connected to the router, but cannot connect to the server.
- Please make sure that the camera is connected to wifi that can connect to the internet
- Check your router to see if there are any restrictions or firewalls.
- Reset the camera, then reconnect.
If the above methods do not solve the problem, you can try using a phone to start the wifi hotspot, and then use another phone to connect the camera to this wifi hotspot.
If the connection is successful, it means that the problem is related to your Wi-Fi network, please check the problem above and then reconnect. If the connection still fails, there may be a hardware problem with the camera, please contact Nooie to return the product.
Why is my Nooie Camera offline?
If your Nooie camera appears to be offline, there is a network problem between the camera and the WiFi network (router, mesh network, extender), or the power is disconnected.
- Make sure the camera is powered on.
- Check the indicator light on the camera (if activated).
Ensure that the WiFi network the camera is connected to is working properly. 4. - Reboot the router or camera, sometimes a reboot can solve the problem. 4.
- If you have changed the wireless name or password, you will need to reset the camera and reconnect. 5.
To troubleshoot the camera’s location, place the camera near the router and wait a few minutes. If the camera comes back online, there is nothing wrong with the camera. The camera needs a good wifi signal to work.
If the above steps do not solve the problem, try resetting the camera and reconnecting it.
Why can’t Nooie camera receive alarm notifications?
- Check if you have launch Nooie App notification in your phone settings.
- Check if the Nooie camera has Motion (or sound) detection enabled.
- Check that you have set a schedule for receiving alerts.
