When your eufy Security camera encounters offline or malfunction, you can try to reset the eufy Security camera.
Resetting the eufy Security camera can solve some software issues, if it still does not work, then it is recommended to contact your camera support.
Note: Resetting the camera will restore it to factory settings and you will need to reconnect the camera to the eufySecurity APP.
Contents hide
Reset eufy Security Battery Camera
Resetting the eufy Security Battery Camera is easy, please press and hold the reset button for 8 seconds, until you hear two beeps to indicate a successful reset. Then you need to reconnect the camera to the eufy Security APP.
The SYNC Button of the eufy Security camera is the reset button.
Reset eufy Security Smart Floodlight
The SYNC Button of the eufy Security camera is the reset button.
