You can find here how to fix O-KAM Pro camera can’t connect to wifi, offline and not working problems.
Why is my O-KAM Pro Camera offline?
O-KAM Pro camera is offline, it means the camera can’t connect to the network properly, please follow the steps below to fix the offline problem:
Is the router working properly?
Connect your mobile phone to the router Wi-Fi, switch off the mobile data, can you access the internet normally? If it is not normal, try to restart the router.
Whether the WiF strength is full or not
Put the mobile phone to the camera installation location, detect whether the Wi-Fi signal is full? If the signal is weak, it is recommended to adjust the distance from the router to the camera.
Whether the O-KAM Pro camera is normal
If a memory card is inserted into the O-KAM Pro camera, power off the camera and remove the memory card, then check if the camera works properly.
Replace the power supply with another one.
If none of the above solves the offline problem, try resetting the camera and reconnecting it.
Why does O-KAM Pro camera keep showing that it is connecting?
- Check the wifi signal strength of O-KAM Pro camcorder, the signal is lower than 3 frames, there is a high probability that you can’t watch the video, try to move the camcorder to a place with strong signal.
- Detect whether the current network of your mobile phone can access the Internet normally.
- Ensure that the camera is normally powered, and restart the camera.
- Make sure the firmware of APP and camera is the latest version.
You can also try:
- close the O-KAM Pro app running in the background and then reopen it.
- Log out of the app account and log in again.
If it’s a 4G O-KAM Pro camera, please detect if the SIM card’s is in arrears.
I DONT WANT CLOUD . SHOWS – NO T F CARD DETECTED – TRIED 2 CARDS , SAME THING
O-Kam quit working, has no power. Tried new adapter cable, different power outlet and nothing. Resetting and reinstalling does nothing.
Have had this camera for only 7 months, ANY CHANCE of getting it replaced or repaired??
J’ai bien installer ma caméra, mais elle ne fait que tourner: elle balaye la zone sans s’arrêter, Comment règler ce problème ? Merci.
I have purchased a O-KAM Pro camera and have through the setup several times. It appears to connect the TF card and the sim card OK but still says cannot connect.
Please advise.
Regards
i don’t want to connect to cloud but cannot look at pictures because of ad.
How can I get rid of the ad
I have the model BW 4 and it will not connect to my wifi? I have tried multiple times, and yes the wifi is working everywhere and the password is correct…
I can’t delete any of my vidoes on the cloud and now I can see anything .
I use to be able to delete the videos of the day. Now I can’t.
NONE OF THE ABOVE FIXES THE PROBLEM
Mine keeps going offline and there is no easy way to get it started again.
Sirs,
I have a little O-KAM camera. I set the detection schedule recording, but it does not work at the set time. It works all the time.
What should be done to make it work only at a certain time?
Regards
Anton